The products ordered may vary from the images shown on this site. Delivery times may vary depending on availability in stores, at suppliers and/or the speed of the carrier as well as the level of occupation of luthiers (for instruments). The violin house undertakes to do everything in its power to make your order within a maximum of 15 working days. Please note that the violin house delivers throughout the Quebec region. The various policies and after-sales service will be available in stores.

Instrument guarantees: the table and background seal, the areas (handle) and the key are guaranteed for a year on presentation of the invoice. The violin house will replace or make the repair necessary for the restoration of the instrument.

Archetal guarantees: The bow wand is guaranteed for three months and the claims for a year on presentation of the invoice. Guarantee exclusions: The warranty is not honored when the instrument or the arch has undergone an accident or if it has been altered by negligence.

A RESPOSE POLICY: The Maison Du Violon undertakes to take back any instrument, bow or instrument

/case sold by it and this, conditional on the simultaneous purchase of a similar product of equivalent or greater value upon presentation of the original invoice. The buyback price is 70% of the initial value of the instrument, 35% of the initial value of the bow and the case and with regard to wear. The costs of maintenance and repairs necessary for the restoration, except for wear deemed normal, will be deducted from the amount of the proposed buy-back.

Tone setting:
La Maison Du Violon offers you the sound adjustment of your new instrument purchased from us free of charge for ONE YEAR following your purchase, by appointment with presentation of the original invoice.

TERMS AND CONDITIONS

These general conditions govern the use of this site https://www.maisonduviolon.com/.
This site is owned and managed by Olivier Pérot
By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.

Type of site: e-commerce

Intellectual property

All content published and made available on this site is the property of Olivier Pérot and its creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of this site.

Accounts

When you create an account on our site, you agree to the following:

that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to such account, and
that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or violate the Terms of Acceptable Use.

Sales of goods and services
This document governs the sale of goods made available on our site.

The goods we offer include:

Musical instruments
Musical Instrument Accessories

The properties linked to this document are the properties which are displayed on our site at the time you access it. This includes any products listed as out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible accuracy. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk.

Payments

We accept the following payment methods on this site:

Bank card
In store (by phone)

When you provide us with your payment information, you confirm to us that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or any of our terms of service, we reserve the right to cancel your transaction.

Transport and delivery

When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Limitation of Liability

Olivier Pérot or one of his employees will be held responsible for any problem arising from this site. Nevertheless, Olivier Pérot and its employees will not be held responsible for any problem resulting from any irregular use of this site.

Indemnity

As a user, you hereby indemnify Olivier Pérot from any liability, cost, cause of action, damage or expense arising out of your use of this site or your breach of any of the provisions set out in this document.

Applicable laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, the GDPR is the applicable law governing this document. In the event of any inconsistency between a provision of this document and the GDPR, the rules of the GDPR will take precedence.

Divisibility

If at any time

, any of the provisions set forth herein are held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by law and the rest of the document will still be considered valid.

Amendments
These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we run our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by email of changes to these terms or we will post a notice on our site.

Contact
Please contact us if you have any questions or concerns. Our contact information is as follows: (514) 845-2374 [email protected] 3928 Rue St-Hubert, Montreal, QC H2L 4A5